Technology Privacy Statement

 

Please read this Technology Privacy Statement before accessing or using CarCard websites or mobile applications.

 

CarCard, LLC. (“us”, “we”, “our” or “CarCard”) operates the CarCard.com website and CarCard Mobile app.  (the “Service”).

 

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

 

We will not use or share your information with anyone except as described in this Privacy Statement.

 

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this statement. Unless otherwise defined in this Privacy Statement, terms used in this Privacy Statement have the same meanings as in our Terms and Conditions, accessible at https://carcard.com

 

Your information is secure!

CarCard recognizes and respects the privacy of visitors to carcard.com and CarCard mobile. This Privacy Statement will inform you of our online information practices and the choices available regarding the collection and use of your information. This Privacy Statement applies to all information collected on the carcard.com website and Mobile Application.

 

Each time you visit our website, our web server automatically recognizes and stores your IP address (your computer’s unique Internet address). This enables us to see which areas of our site you visit and how much time you spend there. This information helps us understand the ways in which visitors travel through our website, which helps us enhance the website’s overall usability and visitor experience. Your computer automatically provides this information every time you log on, unless you’ve activated blocking technology available in some browsers. We will not generally require you to provide us with individually identifiable information in order to visit and use our website. However, we may ask you to provide individually identifiable information in order to register a product, download certain information, participate in rewards and benefits, correspond with us, or register for special purchase discounts. This information may include your E-mail address, name, mailing address, telephone number, demographic information, or persistent identifier (for example, username and password). If you do not want to provide the information requested for these activities, you may not be able to participate in them.

 

Cookies

Cookie technology is used to collect information about how visitors use a website. This is a standard technology used by most websites today and may be employed by CarCard to help us provide users such as yourself with a better experience by measuring which areas of our website are of greatest interest to our visitors. Cookies may also be employed to improve your experience as a site visitor by remembering you when you return to visit us. Cookies are used strictly for the purposes stated above; we have no intent or desire to infringe on your privacy when you visit our site. If desired, most browsers enable you to erase cookies from your hard drive, block acceptance of cookies, and/or receive a warning before a cookie is stored. You may also be able to set your browser to notify you when you receive a cookie, giving you the option to reject or accept it. Please note that third party ad-serving companies may also use cookies when they place ads on our website to control which ads are shown. These ad-serving companies may use cookies to collect non-personally identifiable information from visitors. Advertisers use this information to help them target the ads and measure their impact. CarCard is in no way involved in placing or using these cookies.

 

What We Do with Personal Information

Any information you provide on our website will be kept confidential and used to support your customer relationship with CarCard and Billers that you authorize. We will use this data to help us tailor your experience at our website. If you have provided contact information, and unless you instruct us otherwise, we will send you information that may include product upgrades, reward & benefits updates, alerts, special offers, and new products and services from CarCard or its partners that we feel may be of interest to you. Only CarCard (or agents or affiliates working on behalf of CarCard and under strict confidentiality agreements) will send you these direct mailings. Should you choose to receive mailings, you may opt-out of receiving future mailings at any time. (See opt-out information below.) Unless you have provided your consent to do so, we will not share your personal information to any outside organization for its use in marketing or solicitation. We may however share your information with agents or contractors of CarCard for the sole purpose of performing services for CarCard. In these cases we will only provide these third-party agents with the minimum information needed to complete the requested service or transaction. For example, to ship something to you we will need to share your name and address with a shipping company.

 

Linked Websites

This Privacy Statement is valid only for carcard.com. Other sites linked to/from carcard.com may have different policies not under our control. For details on linked site policies, we encourage you to review the privacy policies posted on those sites.

 

Security

CarCard is committed to protecting any personal information you share with us. Access to your personal information is limited to those people at CarCard who need it to do their job. Further, all personal information is safeguarded by our diligent compliance with the personal data Safeguard Rules of the Federal Trade Commission related to non-banking institutions and issued pursuant to the Gramm-Bliley-Leach Act of 1999 designed to prevent hacking and theft of customer data,   

 

How to Opt-Out

You can cancel and opt-out of communications at anytime, the preferred method to effect such revocation is as follows: (1) Unregister for communication within the Notification Preferences in the CarCard Mobile site; (2) Reply STOP to a text message (3) Provide written notice to: CarCard, LLC., Attn: CarCard Customer Care, 1161 Corporate Dr West, Suite 300, Arlington, TX 76006; or (4) Call the CarCard Customer Care Team at 877-770-0026. This Agreement sets forth the complete and final understanding between the parties with respect to telephonic, text and email communications provided through this platform.

 

Carcard.com Privacy Statement Changes

If at any time we make changes to our privacy statement we will post these changes on our website. We will at all times maintain full disclosure on what information we gather, how we use that information, and whether we will share it with anyone. The privacy practices of sites that may be linked to CarCard’s. web site are solely the responsibility of that provider; CarCard makes no representations nor bears any responsibility regarding the privacy policies of others.

 

Consent

By disclosing your personal information via our website, over the telephone or via email or post your consent to the collection, storage and processing of your personal information by CarCard in the manner set out in this Privacy.  Further, you agree to be contacted by us by text, email, and by telephone phone and permit contact to any phone number you provide via automatic telephone dialing systems and pre-recorded and artificial voice messages.

By using the CarCard Mobile app, you consent to the collection, storage, and use of your location data in accordance with this Privacy Statement. You can choose to disable location services on your device at any time by adjusting the settings on your mobile device. However, disabling location services may limit certain features and functionality of the CarCard app.

 

How do we use and share your personal information?

 

More information about our data collection and sharing practices can be found in this privacy notice.

 

You may contact us or by referring to the contact details at the bottom of this document.

 

If you are using an authorized agent to exercise your right to opt out we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.

 

When using the CarCard Mobile app or accessing certain features of our website, we may collect and use precise location information from your device, including GPS data, to provide location-based services such as identifying nearby service providers or to enhance your user experience.

 

Will your information be shared with anyone else?

 

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf. Your personal information may be used to process transactions and maintain your account(s).

 

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be “selling” of your personal information.

 

CarCard has not disclosed or sold any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. CarCard will not sell personal information belonging to website visitors, users, and other consumers.

 

CarCard will not share or disclose your location data with any third parties without your consent, except for providing services directly related to your location, such as dispatching assistance or locating nearby service centers.

 

 

Contact

If you have any questions or concerns, please send us an email at customercare@carcard.com or call 877-770-0026.